Soybit Epsilon Group
17/F Wheelock House,
20 Pedder Street, Central,
We are based in Hong Kong with branches in Panamá, France, The Netherlands and Curacao. Our support team is located on the Caribbean island of Curacao.
We pride ourselves on our excellent customer service. Got a question? Just email us, text us or even call us.
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Voice / whatsapp / Telegram: +599.9.669.1144
Our regular hours are Monday-Friday 9am to 6pm Atlantic Time, outside these hours; our response time could be delayed by up to 12 hours.
This Policy describes how Soybit (“us”, “we”, “our” or “Soybit”) collects, uses and discloses personal information from you when you visit and use the Soybit.com website (the “Site”) and Soybit application and services, including but not limited to API, SMS and other user interfaces (collectively the “Services”). This Policy is only applicable to the Site and Services, and not to any other websites that you may be able to access from the Site or Services, each of which may have data collection and use practices and policies that differ materially from this Policy.
PLEASE NOTE: Our Site and Services are operated for an adult audience only, and we require users to be at least 18 years of age. We do not intend for anyone under the age of 18 to use any of the features or services we offer from the Site and/or Services, and we certainly do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online.
In operating the Site and Services, we will collect personal information that you provide to us. For example, that may include registration, online surveys, and other online forms that ask users to provide their names, email addresses, other contact information, optional demographic information, financial account information, and feedback.
When you visit or make use of the Site and/or Services, we may collect some information about you automatically. For example, our servers automatically recognize visitors domain names and Internet protocol addresses (“IP addresses”) (the number assigned to computers on the Internet). The Site may also gather “traffic data” that may be helpful for marketing purposes or for improving the services we offer.
COOKIES. We may use “cookies” (a small piece of data stored on your computer’s hard drive). Cookies help us learn which areas of our site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience on the Site and/or Services may be diminished and some features may not work as they were intended.
WEB BEACONS AND TRACKING PIXELS. We may use “web beacons” that will allow us to know if you’ve visited a certain page or opened an e-mail we’ve sent you. We may also use tracking pixels to allow us to show you better and more relevant advertising both on the Site and/or Services and when you visit other websites.
PERSONAL INFORMATION. We will not share your personal information with any third parties without your consent, except as necessary to: (a) provide you with the services offered by us; (b) with third-party vendors, consultants and service providers who need access to this data to carry out their work for us; (c) to protect the rights or property of Soybit; (d) in an emergency to protect the personal safety of our employees, customers or any other person; (e) to the extent required during the negotiation of a merger, sale, financing or acquisition; or (f) to comply with the law. We may use your personal information to verify your identity, to check your qualifications, or to follow up with transactions initiated on the Site and/or Services. We may also use your contact information to inform you of any changes to the Site and/or Services, or to send you additional information about us. If you provide your permission during the account registration process, we may share your contact information with our business partners or other companies so that they may send you promotional materials.
ANONYMOUS INFORMATION. We use anonymous information to analyze traffic on our Site and/or Services, but we do not examine this information for individually identifying information. In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer our site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.
SOCIAL NETWORK SHARING. Some of the features of the Site and/or Services are social by design and allow you to publicly share information about yourself and your activities such as your level of activity and participation with the Site and/or Services; recognition and items earned or received as a from other Site and/or Services users; and comments, posts and invitations to people within your social network. We will also share some of your information with social networks you are a member of or on which the Site is hosted on and we are not responsible for their use of your information. You should review the applicable privacy policies for these third-party social network providers.
SALE OF INFORMATION. In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected through this Site and/or Services. If Soybit, or substantially all of its assets, is acquired, customer information will be one of the assets transferred to the acquirer.
We take reasonable measures in an effort to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse or alteration, and we will have no liability to you or to any third party arising out of any such loss, misuse or alteration. We may store and process personal information in the United States and other countries.
The Site and/or Services may include interactive forums such as blogs, comments on blogs, message boards and chat rooms. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
The Site and/or Services may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.
Please review the terms described herein carefully. Your use of Soybit.com is contingent on your acceptance of these terms and all the terms and policies incorporated herein. You cannot use Soybit.com if you do not agree to these terms, and your use and participation means you agree and accept these terms and conditions. These terms are void where prohibited by law, and the right to access and use Soybit.com is revoked in any such jurisdiction.
Please be advised that these Terms contain provisions that govern how claims are resolved (see LIMITATION OF LIABILITY and DISPUTE RESOLUTION provisions below). It also contains an agreement to arbitrate, which will, with limited exceptions, require you to submit claims you have against us to binding and final arbitration unless you choose to opt-out of the agreement to arbitrate (see DISPUTE RESOLUTION below). You will only be permitted to pursue claims against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis. PLEASE READ THIS DOCUMENT CAREFULLY. IT IS AN AGREEMENT AND CONTAINS VERY IMPORTANT INFORMATION ABOUT THE TERMS OF OUR SERVICES. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE OUR SERVICES. By using our Services, you accept and are bound by the terms and conditions below.
Soybit reserves the right to change, amend, modify, supplement, rescind or discharge any and all of these terms at any time at our sole discretion. For material changes and if there is an email address associated to your account, we will take reasonable steps to notify you. You agree that any electronic notices, agreements, disclosures or other communications will satisfy any legal communication requirements, including any requirements that such notices be in writing and will be deemed to be given and received on the day we send them. However, we recommend that you re-visit our website regularly to learn of any changes to these Terms of Service. These changes will be effective immediately upon notice to you by email or posting at https://Soybit.com/terms. Continued use of Services after changes or modifications to these Terms constitutes your acceptance of such changes and modifications with or without notice or if you do not agree to the changes or modifications, you must stop using the Services.
Depending on Your country of residence, you may not be able to use all the functions of the Site. It is your responsibility to follow those rules and laws in your country of residence and/or country from which you access this Site and Services. As long as you agree to and actually comply with these Terms of Service, Soybit grants you a personal, non-exclusive, non-transferable and limited rights to enter and use the Site and the Service.
Financial Regulation: Our business model, and our Service, consists of facilitating the buying, selling and trading of Bitcoin and their use to purchase goods in an unregulated, international open payment system. Soybit shall provide two main services: (1) Bitcoin wallet services and (2) the advanced wallet service in accordance with the terms set forth below.
Regular Wallet: Soybit will allow you to create a Bitcoin wallet within its system solely by accessing its website and clicking in the link referencing the creation of a wallet. This wallet will function solely as a bitcoin wallet and is denominated strictly in bitcoins. This wallet provided to you as a way to quickly set up a Bitcoin wallet and get a feel of Soybit's Services.
BEFORE UPGRADING YOUR WALLET, THE WALLET AND ALL RELATED SERVICES ARE PROVIDED BY SOYBIT ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, NONINFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOYBIT DOES NOT WARRANT THAT ANY INFORMATION IS COMPLETE OR ACCURATE, THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY INFORMATION IS FREE OF VIRUSES AND/OR ROGUE OR MALICIOUS PROGRAMMING. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SOYBIT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM THE USE OR INABILITY TO USE THE SERVICES, INCLUDING WITHOUT LIMITATION USE OF OR RELIANCE ON INFORMATION AVAILABLE ON THE SERVICES, INTERRUPTIONS, ERRORS, DEFECTS, MISTAKES, OMISSIONS, DELETIONS OF FILES, DELAYS IN OPERATION OR TRANSMISSION, NONDELIVERY OF INFORMATION, DISCLOSURE OF COMMUNICATIONS, OR ANY OTHER FAILURE OF PERFORMANCE.
Upgraded Wallet: You may upgrade your wallet and associate an e-mail address and password to protect your Bitcoins. All other conditions indicated in these Terms shall apply to your Upgraded wallet.
Shared Wallet: Soybit’s wallets are shared or commingled wallets. This means that Soybit shall be free to take all necessary and appropriate measures to protect your Bitcoins within our system.
No “Pooling” of Funds: By accepting these Terms and by using our Services, you acknowledge that you must create a separate account for each one of your Customers and are forbidden to commingle your Customer's funds with your own or with any other Customer's funds. Furthermore, individual users are forbidden to share accounts. If account information is exposed and allowed to use by another person we reserve the right to suspend or cancel the Services.
Exceptional Suspension of Services: Soybit reserves the right to temporarily halt your ability of accessing your Bitcoin wallet due to technical difficulties or market liquidity issues. By accepting these Terms and by using our Services, you hereby waive all claims and damages arising out the inability to access your wallet for the duration of the technical difficulties.
Convert / Buy and Sell options: Buy and Sell option is an advanced wallet service that allows you to sell or buy bitcoins for the value of an underlying asset or currency offered by our system at any given moment.
Selling and Buying Bitcoins: You may choose to Sell or Buy a certain amount of bitcoins in accordance with our Terms & Conditions. When you Sell or Buy bitcoins, you are converting your Fixed Bitcoins into another currency of your choice offered through our services, or you are converting your Fiat Currency into Bitcoins.
Buy or Sell Quote: Before buying or selling Bitcoins, you will obtain a quote of the value of the Fixed Bitcoins corresponding to the value assigned by our system to an underlying asset or currency. Soybit will communicate a time window to accept the quote for converting your Fixed Bitcoins into Variable Bitcoins.
Actual Conversion: After having received a quote of value for a certain amount of Fixed Bitcoins, you may accept the quote. After your acceptance of the quote described above, subject to these Terms, your Bitcoins will be converted into the fiat currency of your choice.
Confirmations from the Bitcoin Network: After accepting the quote and finalizing the purchase or sell of your bitcoins into fiat or your fiat into bitcoins, the system will display a message indicating that your conversion has been confirmed. Until such conversion is confirmed, it is not a binding commitment. You will not be able to repurchase/resell Bitcoins until our system receives at least two confirmations from the Bitcoin network, and we accept and display a confirmation. NO ACCEPTED ORDER OR ANY PART THEREOF MAY BE RESCHEDULED OR CANCELLED WITHOUT OUR PRIOR WRITTEN CONSENT.
Conversion Limits: Your ability to convert bitcoins is subject to limits we establish from time to time. You generally will be able to quote and convert an unlimited amount of bitcoins. We may impose limits at any time based on any activities we where we deem that a limit may be applicable.
Deposit and Withdraw of Fiat Funds: You may deposit or withdraw Fiat funds (USD, EUR, GBP, etc.) to and from your Soybit account directly to our account after providing sufficient information as required by KYC and AML or you may register for an account as an Individual or Corporate entity through our regulated financial partners. Once you have a verified account, deposit or withdraw of Fiat funds to and from your account will be instant and you may convert your bitcoins to fiat and vice versa. Soybit is not responsible for your account under our regulated financial partners, as you must abide by their Terms as posted on their site.
All Crypto Currencies are managed by Soybit.
Exceptional Suspension of Services: Soybit reserves the right to temporarily halt your ability of converting Bitcoins or Fiat due to technical difficulties or market liquidity issues. By accepting these Terms and by using our Services, you hereby waive all claims and damages arising out the inability to convert your Bitcoin or Fiat for the duration of the technical difficulties or market liquidity issues.
For your benefit, Soybit may provide the Services through one or more different user interfaces. These may include, without limitation, e-mail, SMS, web, mobile applications, API. Your use of the services through any of these user interfaces shall be governed by these Terms. There may be special provisions applicable to specific user interfaces.
Eligibility to Use the Services: You must be 18 years or older to access or make use of the Services. The Services are not targeted to, or intended to be used by, anyone under the age of 18.
To use the Services you must comply with these Terms. You are responsible for maintaining the security of your bitcoin wallet and any device that you utilize in connection with the Services, and ensuring that no unauthorized person has access to your bitcoin wallet or any device that you utilize in connection with the Services.
Copyright and Limited License: Unless otherwise indicated, the Services and all content and other materials in the Services, including, without limitation, the Soybit trademark and/or logo, and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the “Soybit Content”) are the proprietary property of Soybit or its sponsors, or licensors and are protected by U.S. and international copyright and/or other intellectual property laws. Subject to these Terms, Soybit grants you a limited, non-exclusive, non-sublicensable and fully revocable license (the “Soybit License”) to access and use the Services during the time that you are in compliance with these Terms.
Use of the Services: Your use of the Services shall be for non-commercial purposes, which means you shall not sublicense, rent, lease, sell, trade, gift, bequeath or otherwise transfer any license associated with the Services, Soybit, or the Soybit.com website to anyone without Soybit's written permission. You hereby represent and warrant that you have not and will not access or use any license that has been sublicensed, rented, leased, sold, traded, gifted, bequeathed, or otherwise transferred without Soybit's consent.
In addition, you shall not:
1. Use, or attempt to use, the Services to harass, abuse, or harm, or advocate or incite harassment, abuse or harm of another person, group; 2. Post any abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive content or information or any content or information that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content; 3. Inappropriately solicit or attempt to solicit personal information from other users of the Services, nor shall you harvest or share anyone's private information, including personally identifiable or financial information in or through the use of the Services; 4. Advertise, spam or distribute any malware, spyware or other malicious content in or through the Services; 5. Engage in any illegal conduct or intentionally or unintentionally violate, or promote the violation of, any applicable laws or regulations; 6. Disrupt or overburden any computer or server used by or in the Services, become involved in any type of attack (including but not limited to distribution of a virus, denial of service attacks), nor in any other way attempt to disrupt the Services or any other user's use or enjoyment of the Services; 7. Disrupt the Services in any manner (including but not limited to using cheats, exploits, automation software, bots, hacks, mods or any software designed to modify or interfere with the Services or overall experience). Cheating includes, without limitation, any automated use of the Services or circumventing or modifying any security, technology or device that is part of the Services. 8. Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used in the Services; or 9. Attempt to gain unauthorized access to the Services, user accounts registered to others or to the computers, servers, or networks connected to the Services by any means other than the Services' user interface.
Content Ownership: Soybit owns ALL content generated by you. You agree that you do not own any data Soybit or its partners store on their servers (including without limitation any data representing or embodying any or all of the Soybit Content or content submitted by you).
User Content: Each user is responsible for any content or information they post or transmit in the Services and Soybit assumes no responsibility for the conduct of any user submitting any content or for the information transmitted by any user. You shall not make available in the Services any material or information that violates any law, rule, or regulation, or infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity, or impersonates any other person.
Soybit assumes no responsibility for monitoring the Services for inappropriate or illegal content or conduct, and has no obligation to monitor user content. To the extent Soybit becomes aware of any user content it shall have the right, in its sole discretion, to edit, refuse to transmit, or remove any user content. As you use the Services, Soybit may monitor and/or record your use of the Services and/or communications while you are using the Services and you hereby provide your irrevocable consent to such monitoring and recording.
User Submissions: The Services may provide you and other users the opportunity to submit questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about the Services (the “Submissions”). Submissions, however they are transmitted, are non-confidential as between you and Soybit and shall become the sole property of Soybit upon receipt. Soybit shall own, and you hereby assign to Soybit, all right, title, and interest, including all intellectual property rights, in and to such Submissions, and Soybit shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You agree to execute any documentation required by Soybit (in its sole discretion) to confirm such assignment to, and unrestricted use and dissemination by, Soybit of such Submissions.
Email: Email messages sent over the Internet are not secure and SOYBIT is not responsible for any damages incurred by the result of sending email messages over the Internet. We suggest sending email in encrypted formats; you are welcome to send PGP encrypted emails to us.
Third Party Content or Advertising: Soybit may, from time-to-time provide third party content in the Services and may provide, as a service, links to web pages and content of third parties (“Third Party Content”). Soybit does not monitor or have any control over any Third Party Content or third party websites. Unless otherwise expressly stated by Soybit, Soybit does not endorse or adopt, and is not responsible or liable for, any Third Party Content. Soybit does not make any representations or warranties of any kind regarding the Third Party Content, including, without limitation, any representations or warranties regarding its accuracy, completeness or non-infringement. Soybit undertakes no responsibility to update or review any Third Party Content and users use such Third Party Content contained therein at their own risk.
You hereby acknowledge that your account shall be considered inactive in either of the following two situations have occurred (the “Inactivity Milestones”): (a) if the account record is not modified for a period of six (6) calendar years, or (b) in the case where an account has bitcoins, if the account record is not modified for a period of four (4) calendar years. Account modification occurs, for example, anytime a change occurs in the balance, or adjustment of settings.
Anytime after the Inactivity Milestones have taken place, Soybit reserves the right to send a first notification to any and all email addresses and phone numbers associated with the account indicating that the funds can be appropriated by Soybit 90 calendar days after the first notification has been sent. A second notification shall be sent 60 calendar days after the first notification. The user expressly accepts that any funds deposited in their account will be appropriated 90 calendar days after the Inactivity Milestone has taken place, unless user initiates any modification (described above) before the 90 day period expires.
You agree to defend, indemnify and hold harmless Soybit, its subsidiaries, affiliates, independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related (a) your use of the Services, (b) any user content or Submission you post, store or otherwise transmit on or through the Services, (c) your violation of these Terms and/or any other Soybit terms, policies, or agreements, (d) your violation of any other persons rights, or (e) your conduct in connection with the Services.
Types of Damages: TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SOYBIT, ITS AFFILIATES, AGENTS, REPRESENTATIVES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT SOYBIT HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the types of limitations in this paragraph, so they may not apply to you.
Aggregate Liability Caps/Sole Remedy.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY TOWARD YOU AND SOLE REMEDY TO YOU IN THE CASE OF OUR FAILURE TO YOU SHALL BE TO RESTORE YOUR FIXED BITCOIN BALANCE PRIOR TO SUCH FAILURE.
TO THE FULLEST EXTENT PERMITTED BY LAW, AFTER WE HAVE ACCEPTED YOUR CONVERSION, THE AGGREGATE LIABILITY TOWARD YOU AND SOLE REMEDY TO YOU IN THE CASE OF OUR FAILURE TO CONVERT SHALL BE TO RESTORE YOUR VARIABLE BITCOIN BALANCE PRIOR TO SUCH FAILURE. IN ALL OTHER CIRCUMSTANCES, THE AGGREGATE LIABILITY TO YOU UNDER THESE TERMS SHALL NOT EXCEED AN AMOUNT EQUAL TO $5,000 U.S. DOLLARS.
Timing of Claims: Any claim for damages must be brought by you within ninety (90) days of the date of the event giving rise to any such claim, and any lawsuit relative to any such claim must be filed within one (1) year of the date of the event giving rise to any such claim.
Application: THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION WILL BE READ TO APPLY TO ANY LIABILITY OF SOYBIT, ITS AFFILIATES, AGENTS, REPRESENTATIVES, SUPPLIERS OR DISTRIBUTORS AS AGGREGATED WITH THE LIABILITY OF SOYBIT.
THE EXPRESS WARRANTY GRANTED ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. ALL OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED ARE HEREBY SPECIFICALLY DISCLAIMED.
Compliance with Applicable Laws: You represent that you are duly authorized to enter into these Terms and represent that with respect to your performance hereunder; you will comply with all applicable federal, state and local laws. You will pay for all taxes of any nature arising with respect to the Services that apply in any jurisdiction. We are not responsible for determining whether our Services satisfy the local regulatory requirements of any jurisdiction. You will not use our Services unless lawful for you to do so.
You are free to stop using our Services at any time. We also reserve the right to suspend or end the Services at any time at our discretion and without notice. For example, we may suspend or terminate your use of the Services if you're not complying with these Terms, or use the Services in a manner that would cause us legal liability, disrupt the Services or disrupt others' use of the Services. In the event of cancellation, termination or expiration of these Terms, the following terms and conditions will survive: LIMITATION OF LIABILITY, LIMITED WARRANTY, INDEMNIFICATION, CONTROLLING LAW, DISPUTE RESOLUTION, and MISCELLANEOUS. Should Soybit terminate your use of the services, best efforts will be used to return funds. User must have a verified email on file, and respond within a timely manner to enable this. If no verified email is available, or response is received by Soybit within 45 days of termination, no further warrants are made.
These Terms will be governed by the English laws except for its conflicts of laws principles. Without limitation, the UN Convention for the International Sale of Goods will have no force or effect with respect to the Services.
You agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of these Terms or the Services will be resolved in accordance with the provisions set forth in this Legal Disputes Section. Please read this Section carefully. It affects your rights and will have a substantial impact on how claims you and we have against each other are resolved.
Customer Service Conciliation: We will strive to address your concerns without needing a formal legal case. Before filing a claim against Soybit, you agree to try to resolve the dispute informally by contacting our customer service department. We shall work to resolve the dispute informally by contacting you. If a dispute is not resolved within 45 calendar days of submission, you may bring a formal arbitration proceeding in accordance with this Section.
Arbitration: You agree to resolve any claims relating to these Terms or the Services through final and binding arbitration in accordance with the conditions set below.
Opt-out of Agreement to Arbitrate: IF YOU HAVE NOT USED THE SERVICES BEFORE, YOU CAN CHOOSE TO REJECT THE REQUIREMENT TO ARBITRATE HEREIN ("OPT-OUT") BY DELIVERING TO US A WRITTEN OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE DELIVERED IN ACCORDANCE WITH THE NOTICE PROCEDURE SET FORTH IN THE MISCELLANEOUS SECTION BELOW. You will be deemed not to “have used our services” if you have both (1) opened a wallet and have upgraded the wallet to obtain a username and password and (2) you have not deposited any bitcoins or made any transactions. The Opt-Out Notice must include your name, address (including street address, city, state, country, and postal code). You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt-out of the requirement to arbitrate. If you opt-out of the requirement to arbitrate, all other parts of these terms including the other parts of the Legal Disputes Section will continue to apply to you. Opting out will have no effect on any previous, other, or future arbitration agreements that you may have with us.
Arbitration Procedures: Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. An arbitrator should apply these Terms as a court would.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms including, but not limited to, any claim that all or any part of the requirement to arbitrate under these Terms is void or voidable.
The arbitration will be conducted by and shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce ('ICC') by one or more arbitrators appointed in accordance with the said Rules, as such Rules are modified by these Terms. The Emergency Arbitrator Provisions shall not apply. The ICC's rules are available at www.iccwbo.org.
The arbitration shall be held in England. However, if this forum is not convenient for you, you may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. Attendance at an in-person hearing may be made by telephone by you, unless the arbitrator requires otherwise.
The arbitrator will decide the substance of all claims in accordance with the English Laws without reference to its conflict-of-laws provisions, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different Soybit users, but is bound by rulings in prior arbitrations involving the same Soybit user to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity, except that the arbitrator will be subject to all the limitations set forth in these Terms, including that the arbitrator will not have the jurisdiction or power to award punitive damages, treble damages or any other damages which are not compensatory, even if permitted under the laws of the England. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.
No Class Actions: YOU AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND SOYBIT AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER SOYBIT USERS.
Judicial forum for disputes: In the event that the agreement to arbitrate is found not to apply to you or your claim, you agree that any judicial proceeding will be brought in the courts of England. You consent to venue and personal jurisdiction there.
Entire Agreement; Severability: These Terms constitute the entire agreement with respect to the Services and/or these Terms, and supersede and replace any other prior or contemporaneous agreements (whether oral or written), or terms and conditions applicable to the subject matter of these Terms. In the event that any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction or by any administrative action (any such court or administrative action to be conducted in accordance with these Terms), such holding or action shall not negate the validity or enforceability of any other provisions hereof to the extent they are enforceable in the applicable jurisdiction. These Terms create no third party beneficiary rights, except to Soybit's affiliates, agents, representatives, suppliers and/or distributors.
Translation Discrepancies: Soybit offers its Terms of Service in a wide range of languages for the recipient’s comfort of use. In case of discrepancy between the original English text and any translation, the original English text shall prevail.
All recipients are advised to carefully examine the original English text before acting upon a translation thereof. Any user who does not fully understand the original English text is strongly encouraged to contact Soybit by e-mail at legal@Soybit.com. Soybit shall not be bound by, or liable to any recipient for, an incomplete or inaccurate translation of an original English text to another language.
Headings: The headings of each section in this agreement are included only for convenience and shall not affect the constructions of these Terms.
Assignment: You may not assign any of your rights under these Terms, and any such attempt will be void. Soybit may freely assign its rights under this Agreement or with respect to the Services without notice to you.
Modifications: We may revise these Terms from time to time, by posting the most current version on our website. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.
Changes: We reserve the right at any time to make changes to our Services or other offerings without notice to you.
Force Majeure: We will not be deemed in default of these Terms to the extent that performance of its obligations or attempts to cure any breach are delayed or prevented by reason of any act of God, war, civil war, insurrections, bank failures, strikes, fires, floods, earthquakes, labor disputes, epidemics, governmental regulations, freight embargoes, natural disaster, act of government, or any other cause beyond its reasonable control.
Notices to Soybit: All notices, agreements, disclosures or other communications to be given and received by Soybit under these Terms shall be by email to legal@Soybit.com and will satisfy any legal communication requirements, including any requirements that such notices be in writing and will be deemed to be given and received upon confirmation of receipt.
Waiver and Conflict: The failure of Soybit to exercise or enforce any right or provision in these Terms shall not operate as a waiver. As it relates to the Services, if there is ever a conflict between these Terms and any other terms or policies these Terms will control. If you have any questions about the Terms of Service please contact Soybit at legal@Soybit.com
The trading of goods and products, real or virtual, as well as virtual currencies involves significant risk. Prices can and do fluctuate on any given day. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Any currency - virtual or not - may be subject to large swings in value and may even become worthless. There is an inherent risk that losses will occur as a result of buying, selling or trading anything on through the trading platform.
Bitcoin trading also has special risks not generally shared with official currencies or goods or commodities in a market. Unlike most currencies, which are backed by governments or other legal entities, or commodities such as gold or silver, Bitcoin is a unique kind of currency, backed by technology and trust. There is no central bank that can take corrective measure to protect the value of Bitcoin in a crisis or issue more currency, or reverse transactions.
Instead, Bitcoin is an as-yet autonomous and largely unregulated worldwide system of currency traded between firms and individuals. Traders put their trust in a digital, decentralised and partially anonymous system that relies on peer-to-peer networking and cryptography to maintain its integrity.
Using Bitcoin carries a high level of risk, and may not be suitable for all individuals. Before deciding to use the products offered by Soybit you should carefully consider your objectives, financial situation, needs and level of experience. The content of this website must not be construed as personal advice. The possibility exists that by “CONVERTIN” you will receive less or more bitcoin than what you “converted” and therefore, you should not speculate with capital that you cannot afford to lose. You should be aware of all of the risks associated with the use of Bitcoin and it is recommended you seek advice from an independent financial advisor. Soybit will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on information on this website. There may be additional risks that Soybit does not currently foresee or consider material.
Soybit.com Anti-Money Laundering and Know Your Customer Policy (hereinafter - the “AML/KYC Policy”) is designated to prevent and mitigate possible risks of Soybit.com being involved in any kind of illegal activity.
Both international and local regulations require Soybit.com to implement effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity from its Users.
One of the international standards for preventing illegal activity is customer due diligence (“CDD”). According to CDD, Soybit.com establishes its own verification procedures within the standards of anti-money laundering and “Know Your Customer” frameworks, except for U.S.A. residents.
Soybit’s identity verification procedure requires the User to provide Soybit.com with reliable, independent source documents, data or information (e.g., national ID, international passport, bank statement, utility bill). For such purposes Soybit reserves the right to collect User’s identification information for the AML/KYC Policy purposes.
Must be a valid, (i.e. not expired) government issued ID. SOYBIT accepts the following:
Once the User’s identity has been verified, Soybit.com is able to remove itself from potential legal liability in a situation where its Services are used to conduct illegal activity.
The Users are known not only by verifying their identity (who they are) but, more importantly, by analyzing their transactional patterns (what they do). Therefore, Soybit.com relies on data analysis as a risk-assessment and suspicion detection tool.
With regard to the AML/KYC Policy, Soybit.com will monitor all transactions and it reserves the right to:
ensure that transactions of suspicious nature are reported to the proper law enforcement.
request the User to provide any additional information and documents in case of suspicious transactions.
suspend or terminate User’s Account when Soybit.com has reasonably suspicion that such User engaged in illegal activity.
Soybit.com, in line with the international requirements, has adopted a risk-based approach to combating money laundering and terrorist financing. By adopting a risk-based approach, Soybit.com is able to ensure that measures to prevent or mitigate money laundering and terrorist financing are commensurate to the identified risks. This will allow resources to be allocated in the most efficient ways. The principle is that resources should be directed in accordance with priorities so that the greatest risks receive the highest attention.